Plain-language summary
PR Genie collects the information needed to answer questions, manage accounts, support client work, operate public contact forms, power approved platform features, and protect the service.
Privacy Policy
How PR Genie protects visitor, member, client, and connected-channel information.
This policy explains what information Oceanside PR and PR Genie collect, how it is used, how Google API data is handled, how public contact and Guest Genie conversations work, and where private account support begins.
Public vs. private support
General questions and sales/contact requests can start publicly. Account-specific support, billing, private client details, permissions, and member-only work require login.
Last updated May 15, 2026
Privacy summary
Oceanside PR operates PR Genie, a platform for AI visibility, content planning, social and website readiness, local/search support, lead conversations, client reporting, and approval-aware growth workflows. This policy applies to OceansidePR.com, the PR Genie public website, PR Genie account areas, public contact forms, Guest Genie public assistant interactions, and related support or service workflows.
We design PR Genie around helpful public information, protected member workspaces, and approval-gated workflows for sensitive actions. We collect information only as needed to operate the website and platform, respond to requests, provide services, improve product quality, maintain security, and support authorized integrations.
This page is intended to be readable and complete. It does not replace any written service agreement, data-processing agreement, or custom contract that may apply to a specific customer.
Information we collect
PR Genie collects different information depending on how you use the site or platform.
Public website and contact information
When you browse the public website, submit the contact form, request a demo, ask plan questions, or request login/reset help, we may collect your name, email, phone number, company, website, request type, message, page context, and related communication details.
Guest Genie public assistant signals
When you use the floating Guest Genie assistant, we may record safe public conversation signals such as your questions, page path, interests, plan-fit cues, and follow-up needs. Private account support still requires login.
Account and workspace information
Logged-in users may provide account profile details, client or project details, brand information, content requests, media preferences, report settings, support notes, and workflow approvals needed to operate PR Genie.
Client, project, and channel details
PR Genie may store client business names, websites, social links, blog connections, local profile setup details, review themes, content drafts, publishing preferences, analytics preferences, and report configuration where authorized by the account holder.
Files, media, and content inputs
Users may upload or select media assets, brand images, logos, screenshots, documents, prompts, copy notes, and campaign assets. These are used to support approved content, reporting, branding, and media workflows.
Technical, security, and usage information
We may collect IP address, browser/device information, session information, authentication events, security logs, usage logs, error logs, audit trails, consent records, and operational metadata to keep the platform reliable and secure.
How information is used
We use information to operate PR Genie, respond to people, improve workflows, and protect the platform.
| Use | What it means | Examples |
|---|---|---|
| Respond to requests | We use contact and message details to answer public questions, demos, plan requests, service questions, and login/reset trouble. | Contact form replies, support ticket creation, demo scheduling, plan guidance. |
| Operate accounts and services | We use account and workspace information to provide PR Genie features and approved Oceanside PR services. | Projects, brand profiles, content drafts, media settings, reports, workflow status. |
| Power approved integrations | When you connect an account or authorize a channel, we use the data needed for that feature and keep actions approval-aware. | Google OAuth, WordPress/blog readiness, social channel planning, indexing signals, reporting. |
| Improve product quality | We use aggregate, operational, and non-sensitive learning signals to improve guidance, UX, documentation, and feature quality. | Common questions, support patterns, UI friction, anonymized trends, performance signals. |
| Protect the platform | We use technical and security data to prevent abuse, investigate issues, maintain uptime, and support audit/rollback evidence. | Login logs, session checks, audit trails, security notices, error diagnostics. |
Google user data
Google data is used only for the connected Google feature a user authorizes.
When a user connects a Google account, PR Genie may receive Google identity details, OAuth authorization metadata, tokens or token references, scope information, and Google Business Profile account/location metadata where the user has authorized the connection. Google Business Profile workflows may request the https://www.googleapis.com/auth/business.manage scope when needed to verify account and location access and support approved business profile workflows.
Oceanside PR and PR Genie do not sell Google user data. We do not use Google user data for unrelated advertising. We do not use Google user data to train generalized AI models. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
Users may revoke Google access through their Google Account settings or through PR Genie account controls where available. If access is revoked, the connected feature may stop working until reauthorized.
AI assistance and automation
PR Genie uses AI to assist people, not to remove required approval gates.
AI-generated drafts, suggestions, summaries, and recommendations should be reviewed before use in public, client, legal, billing, or account-specific contexts.
Publishing, provider calls, Google Business Profile actions, account changes, billing changes, user/permission updates, and client-private support require the proper logged-in workflow and approval controls.
Genie may learn generalized UX, industry, and workflow patterns, but client-specific data remains scoped to the authorized client/workspace.
Guest Genie can explain plans, features, and next steps. It must not expose private account support or client workspace details to public visitors.
Sharing, security, and retention
We do not sell personal information. We use trusted providers only as needed to operate the service.
Sharing
We may share information with service providers who help operate hosting, security, email, communications, analytics, support, payments, AI assistance, or authorized workflow tools. We may also disclose information if required by law or to protect rights, safety, security, or service integrity.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate for the information handled. No online system can be guaranteed completely secure, but we design workflows around scoped access, review gates, logs, and operational safeguards.
Retention
We retain information for as long as needed to provide services, operate accounts, maintain records, satisfy legal or operational requirements, resolve disputes, enforce agreements, and maintain audit, evidence, or rollback history.
Your choices
You can ask questions, update account details, revoke connected access, or request review of stored information.
Depending on your relationship with Oceanside PR or PR Genie, you may request access, correction, deletion, or limitation of certain information. Some records may need to be retained for security, compliance, billing, audit, legal, dispute-resolution, backup, or service-integrity reasons.
To make a privacy request, use the public contact form or contact the account owner if your information is managed inside a client workspace. For account-specific support, please log in so we can verify authorization before discussing private details.